Tutorial: Configuring emails and text notifications sent by planyo (2 / 6)
Tutorial Table of Contents
part 1: Default setup for new planyo sitespart 2: Reservations entered by the administrator
part 3: Customizing the default setup
part 4: Messages sent before or after arrival
part 5: Using text messages (SMS)
part 6: Global email header/footer
Part 2 of 6: Reservations entered by the administrator
In case it’s the administrator who enters the reservation, there is no single scenario for sending emails. The emails which will be sent out depend on the following options shown on the make reservation page:
These settings determine which emails will be sent for admin-entered reservations The first checkbox (set reservation as confirmed) will automatically confirm the reservation and so there will be no need to send the new reservation email -- instead the reservation confirmed email will be sent. The second checkbox (send emails to client) can be switched off if you don’t want any emails to be sent to the customer at this time. If this option is selected, a single email will be sent (which one is sent depends on the first checkbox). This option has no effect on the emails sent to the administrators. This will happen based on your notification settings (by default an email will be sent to the administrator only for non-confirmed reservations).
These settings determine which emails will be sent for admin-entered reservations The first checkbox (set reservation as confirmed) will automatically confirm the reservation and so there will be no need to send the new reservation email -- instead the reservation confirmed email will be sent. The second checkbox (send emails to client) can be switched off if you don’t want any emails to be sent to the customer at this time. If this option is selected, a single email will be sent (which one is sent depends on the first checkbox). This option has no effect on the emails sent to the administrators. This will happen based on your notification settings (by default an email will be sent to the administrator only for non-confirmed reservations).