Planyo online reservation system - Features
Very easy set-up and integration with your website
Embed an availability calendar on your website
Admin can enter one-time or recurring vacation periods when no bookings can be entered
An attractive, personalized site that you can use as your company's website is created for you
Accept reservations from customers who don't speak your language (Planyo is available 30 languages)
You can decide which personal data is required for reservations (e.g. email, phone, address)
You can remove or add additional items to the reservation form
Many options to fit the time model you normally use (start/end times & weekdays, min/max rental time, time between rentals)
Quickly update availability for each time unit (day/hour/quarter-hour)
Set-up assistant guides you through the process of setting up your Planyo site
No payment for months without rentals, choose between subscription- or commission-based model [pricing details]
Very flexible booking process (support for: email verification, obligatory or optional payment - in parts or full, manual confirmation, automatic confirmation)
Responsive design / Bootstrap
Use our iPhone and Android apps to administer your account on the go. We also have a frontend app for your customers so they can quickly make bookings with you and see your news and promotions.
Mobile compatibility & Frontend+Backend Apps (Android+iPhone)
Customize every screen visible by customers with templates and CSS
Your customers can make online reservations with immediate confirmation
Multiple customer-facing offerings possible for a single physical resource. Planyo makes sure only one can be reserved at any time.
Notifications by email and SMS
Send marketing emails, after the rental is completed and also with MailChimp integration
Communicate with customers using an integrated communication mechanism. All administrators can view the conversation history.
Give your customers a possibility of managing their own reservations (view details, modifications, cancellations)
Possibility to reserve additional products: one-time, (such as airport pick-up) or recurring (breakfast)
Enter multiple seasons with different settings (min/max rental time, pricing, allowed start/end weekdays)
Planyo can adapt to many different pricing models; pricing can be based on any criteria (like numer of guests, season, day of the week, length of stay, additional features etc.)
Possibility to share a single resource by different customers (e.g. beds in a dormitory, bus seats)
Different units of each resource (rooms or boats of the same kind) can be specified; admins can assign reservations to specific units
Automated mailing to clients (before / after stay, after reserving etc.)
Advanced reporting and data analysis (supported formats: HTML, PDF, CSV / Excel)
You can use Planyo in a shopping cart mode -- customer makes multiple reservations and pays once when checking out
Integration with your website's own login system
Secure data entry with SSL
Download a backup of your Planyo site in a ZIP archive. The backup will include information about resources, reservations, vacations, customers and schemes, all in the CSV format.
Event-mode for events taking place once or on specific dates only
Reservations can be categorized into user-defined groups by using colors. Color assignment can be manual or automatic based on a set of custom rules.
Customer reviews (star ratings, comments)
Add custom properties to lorries which can be used as search criteria (e.g. in case of rooms: smoking/non-smoking, number of beds, possibility to use internet)
Geolocation search based on current location, address, or position on map
No additional charge for accepting credit card payments (over 70 online payment gateways are supported)
Multiple administrators possible
Administrator can add agents who can conveniently enter reservations for their clients; the system can calculate agent commissions
Multiple possibilities for confirmation of bookings (automatic, by admin, special password or credit card)
Support for vouchers and special discounts
Support for iCal feeds (automatic import to Google calendar, Microsoft Outlook, Apple iCal) / 2-way synchronization
Free email support (max 24h) plus phone support for Planyo PRO/PRO-COMM sites
Planyo store offers integrations with many popular cloud-based systems
Connect Planyo with thousands of apps using a Zapier automation
Coupons / Gift certificate
META Sites / Online booking system for resources managed by independent owners / tourist regions
Planyo Sandbox - ability to test new configurations and features without affecting the production site
Import and export of data (such as resources, users, prices, reservations) using the CSV format